Personal Data Protection Law (KVKK) Information Notice

Last updated: 25 September 2026

This notice explains how personal data relating to visitors and customers of www.sabunyapimi.com is processed under Türkiye’s Personal Data Protection Law No. 6698 (“KVKK”).

1. Data Controller

The data controller is Star Kimya Ve Gıda San. Paz. Ltd. Şti., which operates SabunYapimi.com.

Address: İvedik OSB, 1469. Cadde No: 5, Yenimahalle, Ankara, Türkiye
Email: info@sabunyapimi.com
Website: www.sabunyapimi.com

2. Personal Data We Process

Depending on your interaction with us, we may process:

  • Identity and contact data: Name, surname, email address, telephone number, billing address and delivery address.

  • Customer and order data: Account details, products ordered, order history, delivery information, invoices, returns and refund records.

  • Transaction data: Payment status and information necessary to administer a payment or refund. Card payments are processed through the payment services used at checkout.

  • Communication data: Enquiries, customer service messages and information you choose to provide when contacting us.

  • Technical data: IP address, browser and device information, security records, and data collected through cookies where applicable.

3. Purposes and Legal Bases of Processing

We process personal data for the following purposes and on the following legal bases under Article 5 of the KVKK:

Purpose Relevant data Legal basis
Creating and managing an account Identity, contact and account data Necessity for establishing or performing a contract
Receiving, preparing and delivering orders Identity, contact, order and delivery data Necessity for performing a contract
Processing payments, returns and refunds Identity, order and transaction data Necessity for performing a contract; compliance with legal obligations where applicable
Issuing invoices and maintaining required records Identity, billing, order and transaction data Compliance with legal obligations
Responding to enquiries and resolving complaints Contact, communication and relevant order data Necessity for performing a contract or establishing, exercising or protecting a right, depending on the request
Protecting the website and preventing misuse Technical and security data Legitimate interests, provided that your fundamental rights and freedoms are not harmed
Sending promotional communications or using non-essential cookies Contact or cookie data, as applicable Explicit consent where required by law

Where processing relies on explicit consent, we request that consent separately. Reading this notice or placing an order does not, by itself, constitute consent to optional marketing or non-essential cookies.

4. How We Collect Data

We collect data electronically when you browse the website, register an account, place an order, complete a form or contact us. Relevant information may also be generated during payment, delivery, support and website security processes.

Data may be provided directly by you or received from service providers involved in completing your transaction, such as payment or delivery providers.

5. Recipients and Reasons for Sharing

We may share only the data necessary for the relevant purpose with:

  • Payment service providers to process payments and refunds.

  • Courier and logistics companies to deliver orders and manage returns.

  • Hosting and technical service providers to operate and protect the website.

  • Accountants, professional advisers and authorised public bodies to meet legal obligations or establish, exercise or protect legal rights.

We do not sell your personal data.

6. Transfers Outside Türkiye

If a service used for the website or an order requires personal data to be transferred outside Türkiye, any such transfer will be handled under the conditions and safeguards required by the KVKK. Where additional information or explicit consent is legally required for a particular transfer, it will be provided or requested separately.

7. Your Rights Under the KVKK

Under Article 11 of the KVKK, you may request information about whether your personal data is processed and how it is used. Subject to the conditions in the law, you may also request correction of inaccurate or incomplete data, deletion or destruction of data, and exercise the other rights set out in Article 11.

To ask about your rights or obtain guidance on submitting a formal request, contact info@sabunyapimi.com. You may submit a formal application to the data controller using the methods permitted under the KVKK and the applicable procedures. We will respond within the statutory period.

This information notice may be updated if our data processing activities or legal obligations change. The current version will be published on this page.